Corus International
  • Finance and Administration
  • DC, USA
  • Regular Full -Time
  • NorthAmerica

About Corus:

Corus International is the parent of a family of world-class organizations working to deliver the holistic, lasting solutions needed to end extreme poverty once and for all. We are a global leader in international development, with 150 years of combined experience across our brands. Our nonprofit and for-profit subsidiaries include IMA World Health and its fundraising brand Corus World Health, Lutheran World Relief, CGA Technologies, Ground Up Investing, and Farmers Market Brands. Our more than 800 employees around the globe are experts in their fields and dedicated to helping the world's most vulnerable people break the cycle of poverty and lead healthy lives.

At Corus we believe that good only grows stronger and we reflect that belief in our workplace culture. We value every employee's specialized area of expertise and nurture professional growth. We promote an engaging and supportive work environment, where employees feel enabled and driven to innovate, learn and collaborate. And because our subsidiaries often function as partners, our employees have the opportunity to work across our enterprise family.

Corus is committed to diversity, equity, and inclusion in our worldwide workplace, and we believe that social justice and respect for the human dignity of every person are fundamental to all we do as an organization.

Further details about the organization can be found at:

About The Job:

The Associate, Domestic Operations (ADO) provides high quality, reliable office administration, operations, and facilities management support. The ADO organizes, coordinates, and helps manage office operations and procedures to ensure organizational effectiveness and efficiency.

The ADO will also provide substantive, logistical, and administrative support to the Senior Director for Domestic Operations. S/he advances the Domestic Operations departments efficiency and effective communications as s/he sits at the crossroads of all units within the department and coordinates strategically with the Senior Director for Domestic Operations, and other departments within Corus International. S/he is central to ensuring that the department functions as an integrated team, coordinating and facilitating internal communications and information flows, managing documents and procedures, and interfacing with all units and departments. The ADO is responsible for supporting the department in becoming a "learning" department by ensuring the timely input, use, and analysis of data and other means of identifying best practices within the work of the units. S/he takes on special projects as requested/assigned by the Senior Director for Domestic Operations.


This position is based in our Washington DC office. There will not be any international travel requirements, and minimal domestic travel requirements. There will not be any remote/working from home opportunities for the first 6 months of employment.

About The Ideal Candidate:

We are searching for an organized, energetic self-starter to be our new Associate for Domestic Operations.

To be successful, you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical thinking, and interpersonal skills.

Responsibilities include:

  1. Reception/Front Desk Support:
    1. Greet and monitor front office traffic which includes staff, visitors, vendors, and volunteers.
    2. Answer general questions about Corus International's activities and projects.
    3. Answer, field, screen, and direct calls in a polite, professional manner.
    4. Takes accurate messages when necessary.
    5. Checks general (main number) voice mail daily and responds to or forwards messages as appropriate.
    6. Manages general email inbox and responds to or forwards messages as appropriate
  2. Office Administration/Administrative Support:
    1. Act as DC Office main Point of Contact (POC) for general questions, refer routine matters to appropriate persons, follow up, determine when action is required, and provide recommendations as needed.
    2. Manages and distributes as needed security key-fobs & ID badges
    3. Manages office equipment (copiers, coffee machines, etc.), ensuring they are functioning properly and stocked with necessary toner, paper, coffee, creamer, etc.
    4. Manages general office supply inventory and orders supplies as needed
    5. Administers the phone and voice message system.
    6. Trains new staff on phone and office equipment usage.
    7. Process office operation invoices for payment by ensuring accurate GL coding and submission to AP.
    8. Manage incoming/outgoing shipments by utilizing organizations shipment vendors (DHL/FedEx/USPS) and processing shipment labels as necessary.
    9. Creating and maintaining online USPS account for mail processing
    10. Process mail to maintain segregation of duties by processing contributions (checks) arriving in the mail from donors by logging into a spreadsheet and forwarding to our Baltimore office for deposit.
    11. Organize and schedule conference room meetings and appointments for staff and incoming guests as needed.
    12. Prepare, proofread, format and process organizational wide correspondence.
    13. Maintain common areas such as copy room, kitchen, conference rooms, etc. by ensuring areas are neat and stocked with all necessary supplies.
    14. Arrange and manage hotel reservations for incoming staff/guests as needed.
  3. Facility Management:
    1. Act as POC with landlord on building management issues; as well as first responder for emergencies.
    2. Assist in management of routine and non-routine contracted maintenance work, furniture and equipment purchases, space planning, staff office moves, and other requests as directed by the Senior Director, Domestic Operations.
  4. Budget Planning, Monitoring & Reporting
    1. Assist the Senior Director for Domestic Operations in the creation of the annual and mid-year budget for the department.
    2. Monitor and analyze monthly budget vs. actual expenses for the Domestic Operations department
    3. Collaborates with the General Finance team and senior executives and functional team leads to address budget related queries.
  5. On- and Off-Boarding Staff:
    1. Provides on-boarding/off-boarding items as needed, as directed by the Senior Director, Domestic Operations.
  6. Executive Office Support:
    1. Provide key backstopping for the core executive team as needed.

Education & Qualifications:

  • Bachelor's degree in business management or a relevant field preferred

  • 5-7 years professional office management experience.

  • 5-7 years' experience supporting business operations including contract management and purchasing, office leasing, financial/budget analysis, IT and communication system support, and operating procedure design, development, and training.

  • Attention to detail - accurate and attentive to detail in presentations, writing, editing, typing, and filing.

  • Demonstrated experience in supporting the creation of and reconciliation of budgets (including, but not limited to tracking costs and processing invoices, vendors/contracts, and budget variance analyses).

  • Exceptional customer service orientation in a multi-cultural context. Excellent interpersonal skills and ability to work effectively within a diverse workforce.

  • Ability to work in a fast-paced environment and successfully prioritize, organize, and carry out multiple projects and tasks efficiently under pressure.

  • Ability to prioritize, organize, and carry out multiple tasks efficiently under pressure and with little supervision; ability to accept supervision.

  • Strong written and verbal communication skills.

  • Ability to develop and deliver clear and concise training curriculum and other presentations to staff, vendors, and other stakeholders.

  • Innovative problem solver with demonstrated ability to critically assess existing work processes and deliver a range of viable business process improvement options for management review.

  • Strong organizational and project management skills, attention to details, and the ability to manage multiple tasks under tight deadlines and competing priorities.

  • Proficiency with Microsoft Outlook and Office Suite, with experience in Excel and enterprise solutions supporting an organization's administrative operations.

Why You Should Apply: Corus offers competitive salaries, discretionary bonuses, complete benefit package including a 100% employer paid Vision insurance, lots of paid leave, generous retirement program, flexible work schedules and so much more!

Call to action:

Apply for immediate consideration

Corus International prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, protected veteran status, or any other characteristic protected by U.S. or International law.

Full Job Description
Corus International
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